Voice of the Customer Survey
Company Information
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Company Name :
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Subscriber ID :
City :
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Respondent Name :
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E-mail ID :
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Telephone Number:
Please let us know the extent to which you agree or disagree with these statements:
Strongly agree
Agree
Neither agree
nor disagree
Disagree
Strongly disagree
Don’t know / Not applicable
Taking all aspects of my relationship with D&B Africa into consideration, overall I am satisfied
D&B Africa offers excellent quality and value in relation to the cost of its business information
D&B Africa is customer focused
The overall quality of the information provided by D&B Africa is excellent
The overall quality of the interactions I have with D&B Africa team members is excellent
In thinking about your overall experience with D&B Africa – our products, services and team member interactions:
What does D&B Africa do well, or need to do better, to add value to your business?